Frequently Asked Questions

Your guide to shopping with NAQSHI Official Online Store

What is the standard delivery time for orders?

For domestic orders, delivery typically takes 3-5 business days. International shipping timelines vary by destination, usually ranging from 7-12 business days depending on customs clearance.

How do I track my order status?

Once your order is dispatched, you will receive an email and SMS containing a unique tracking number and a link to our courier partner's portal for real-time updates.

What is your return and exchange policy?

We offer a 7-day return policy for unused items with original tags intact. If you receive a damaged or incorrect product, please contact our support team within 48 hours for a priority exchange.

Which payment methods are accepted?

NAQSHI accepts all major credit and debit cards, PayPal, and Cash on Delivery (COD) for eligible domestic regions.

How do I ensure I choose the correct size?

Each product page features a detailed size chart. We recommend measuring yourself and comparing it against our guide, as fits may vary between slim-fit and oversized collections.

Are the colors of the products accurate on the website?

We strive to display product colors as accurately as possible. However, due to professional lighting and variations in monitor displays, slight color differences may occur.